I discovered Arcana Windows & Doors on this site. I asked Dmitry if he could stop by to provide me with an estimate for the replacement of 12 windows in my downtown Hamilton home. Dmitry is a courteous, fair and well informed sales rep. He provided me with a very, very competitive quote - his company is one of the top three window installers in the Hamilton region for price and quality; their manufacturing facility is located in Stony Creek so, at least you know they're employing our own citizens - and was never ever pushy in his sales pitch but more so of a gentle manner I agreed with the quote and had the job done roughly three weeks after. Wow, the installation was performed amazingly: the capping is so bright and I can't stop admiring the new windows. I will definitely 1) recommend Arcana to anyone looking for new windows and 2) contact Dmitry next time I am need of some more windows. Thanks, Dmitry! Happy Holidays.