This was an insurance job as a result of wind damage. All the other companies I contacted were booked up for the remainder of the year. This company said they could get it done in 2-3 weeks, I would have to pay the deductible and the extras I requested up front, before they could book the time. We paid right away and told in a few weeks it will be complete. This started in late August and wasn't done until late November. We made countless phone calls and sent over 20 e-mails, calls were not returned and only some e-mails answered. They are a company of many excuses, and not very good at keeping their story straight.A final inspection was done from the road, yet the original damage could not be seen from the road.It must have been a drive-by as we never saw the report. They didn't complete the extra I paid for, and the BBB was not able to resolve the issue. I am amazed this outfit can stay in business with the poor level of service we received.
- Approximate cost of services:
- $7,500.00