We had an appointment with Great Canandian Roofing (GCR) for July 6, 2012 - twice confirmed by them. July 6 came...no roofers, no call, no explanation. By mid-day of July 6, we received a call from GCR, they had dispatched an unqualified team to our house the previous evening. Apparently, our roof pitch is too speep, even though GCR knew this - they had put the roof on the house when it was built, they had two inspectors on our roof the previous year, and they have roofed nearly half of the houses in our neighborhood. Complete incompetence on their part. Morning of July 7, the next crew was supposed to arrive. No show again, no call, no explanation, nothing. By mid-day of July 7, a sub-contractor showed up at our house, promising to do the job July 8 and 9. Morning of July 8, no roofers, no call, no explanation. The weather has been spectacular the past week, so, there is no weather excuse they can use. So far, GCR has been untruthful to us on three occasions, they have been incommunicative, they have shown great incompetence, have been totally unreliable, and think they are totally unaccountable. I would NEVER recommend to do business with them.
- Approximate cost of services:
- $6,000.00