Purity Pest Control Limited

I chose Michael over his competitors in the area because I had read great reviews online and was impressed by the testimonials from previous clients. I was extremely satisfied with his service and would recommend him without hesitation.

I phoned Michael with an urgent request and he offered to come check my apartment the next day. When he arrived, he and the dog were very professional which helped put me at ease. They went through the whole apartment several times over and Michael agreed to have the dog sniff every single bag we had. He even agreed to check my car.

Ultimately, the dog did not alert to anything in the apartment. However, Michael brought a vial of safely contained bugs and did several demonstrations (e.g. placing the vial in a closet, in a storage unit, in a bag, etc.) to demonstrate that the dog would be able to identify any bugs if they were present. This inspired confidence in his methods and process, and assured me that the inspection was well worth the cost.

I cannot say enough about Michael's patience and willingness to go the extra mile to help put me at ease. He delivered an exceptional level of customer service, and this has given me the confidence to feel like our bed bug problem is finally behind us.