Coronado Stone Products Canada

I only went there because I had to match existing stone, and they had the closest match. The older lady that works there, Debbie, wasn't polite but I wasn't there to make friends either. I went to return an extra box of stone and she said that because of changing of ownership she wasn't able to (no idea why not). When I explained that the only reason I was returning is because I have no storage space for it, and rather pay the re stocking fee, she yelled and said: DONT YOU UNDERSTAND!!!! NO MEANS NO!
and then she hanged up the phone.
Not only Im not buying from them ever again, Im also filing a formal complain!!

Cost is misleading as it does not include labour but rather just the purchase of the fake stone. The issue is with the stone though. Over time it will develope a white powder on the faux stone that if you do not clean off right away it will eat away at the surface. They do not tell you this, and when you send in an email asking about it, or a phone call, they just ignore you. The result is that the white powder eats away at the stone and you will not have a finish left other than raw concrete. AVOID THIS FAUX STONE.

Our experience with Coronado was very positive and enjoyable. We had their company do our large downstairs fireplace and all the trim on the outside of the new house. Excellent showroom and selection services. Highly recommended!