Rick's Heating And Cooling

Our furnace quit. Called on a Tuesday just before closing. They came out Wednesday. Furnace not fixable (24 years old). Got quote Thursday. They replaced on Friday. Very professional, polite. Excellent service, they did not try to upsell. Much better furnace than we had. Would very highly recommend.

Given the recent extreme heat and a virtually non functioning air conditioning system in our home, we required immediate service, particularly with having a 2 month old baby.

Despite the flood of calls Rick's team was able to make a call the same day and come to our rescue by servicing and repairing our somewhat tired A/C unit.

The service man from Ricks was not only prompt but professional and well versed with the workings of A/C units.

Kudos to Rick and his team-you have one more very satisfied customer.

A few years ago, our furance stopped working properly. This was a problem that had occured before, so we knew what to replace. Rick's was able to get us the part that we needed in a decent time (which was good, since it was getting cold outside). However, when the part was replaced, the CO detector was soon set off, and we had to shut everything down in the middle of the night. We called Rick's up again as soon as we could. Not only did they take back the part at full price, while we waited for the new furance to come in, they also provided us with some pretty heavy duty electrical heaters so we could at least stay in our home for that time. My only minor concern is that the new intake and exhaust piping that needed to be run to bring the house into code compliance is a little ugly.