My toilet had a crack on the base and I was afraid contents were to leak. D Wood were readily accessible in Comox and was happy to attend to my need quickly. They were knowledgeable and explained how this has happened, and gave me the option of repairing it or replacing it. On his recommendation I decided to repair it. He offered a 1 year warranty that he would fix it if anything were to occur within a year. D Wood is awesome!