Latitude Countertops

Countertops
66 & 62 Le Page Crt Toronto ON M3J 1Z9
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Latitude Countertops
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87%

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Reviews for Latitude Countertops

Average customer rating:
9 10 (64 reviews)

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Private User
Private User
Private User reviews Port Hope, ON
10/10

Kitchen Renovation - Quartz Countertop

Their reputation for high quality work is well deserved. Very professional from beginning to end. Seam between pieces is almost invisible. Very accommodating for retaining the sink cut-out piece. I would highly recommend for any countertop work.

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David Mark in Uxbridge
David Mark in Uxbridge
1 review Uxbridge, ON
10/10

Outstanding customer service

We accidentally damaged our countertop. High Heat will crack the countertop as we found out. We also chipped the counter with a pot. Both issues our fault. I called for help and we received fast and very skilled service that fixed the chip and hid the Thermal crack.

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Bruce from Toronto
Bruce from Toronto
19 reviews Toronto, ON
10/10

Fireplace surround

Another great experience with Latitude. My piece was expertly measured, cut, and installed at a price I think constitutes an excellent value. Be sure to check out the remnant warehouse. Thanks guys!

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Private User
Private User
Private User reviews Bowmanville, ON
10/10

Kitchen Reno

, I just wanted to send you a note to let you know how happy we are with the Latitude installation team Jake and Bruce. They were extremely respective and helpful. They did a great job. We couldn’t have had 2 more professional and courteous installers. We were also very happy with the counter tops that you provided.

I would be happy to recommend Latitude.

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Thomas in Old Toronto
Thomas in Old Toronto
0 reviews Toronto, ON
2/10

Various Quartz Pieces

I initially just wanted two smaller pieces of stone so I purchased a remnant. I choose a smaller remnant but it was still so much more than I needed so I told them I would add in two shelves as well just to fill out the remnant. When I went to go pick up my remnant I wondered where the off cuts were from the piece I bought. The largest off cut would have been 12"x19". I was told at that time it has been thrown away. I went over to the office to complaint that material I purchased was thrown out and was given a totally different story. The man here said they keep and resell off cuts, and do not give them to customers and that I had only been charged for the actual square inches I was taking home from the remnant, (ie, it was discounted from the listed price for what was used). However I was never told about any discount and it never was shown on an invoice. Secondly, when I explained I was adding in the shelves simply to fill out the remnant, I should have been told at this point this was not needed. That I would only be charged for what I used.

If the off cut was thrown out as I was told first, that is material I paid for when I bought the remnant so that is not right.
If it being kept as I was told secondly, then why even list prices on remnants? It should just be a square inch price.
Thirdly, I was told pieces that small are too delicate to keep around and usually break. Weird considering pieces I actually ordered were even smaller than this. So is every sample in their showroom. So again, bogus.

I asked that the off cut be delivered to me or that $150 be refunded to only partially cover the cost of the extra I was tricked in to buying. A trick by omission of information. No one wanted to find a resolution and when Leslie finally called me almost a week later to discuss, it was clear she had no interest in making this batter and simply talked over top of me as a way to end the conversation.

Incredibly frustrating experience. I feel ripped off and no one there seemed to care. I would not recommend unless a headache is what you're after.

On a side note, the product was okay, but holes that they drilled were very sloppy. More oval than circle, lots of chipping out and they don't really go straight down, they are at a slight angle.

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Glen in Toronto
Glen in Toronto
2 reviews Toronto, ON
10/10

Stone countertops for bathroom

Remarkable service from Leslie and the team at Latitude. We had an unusually difficult situation, with a narrow, custom-made cabinet. Leslie was unusually patient with us -- and persistent in helping us get to the right solution. Latitude has a very good selection of remnant stone materials. The measurement and installation people were on time, polite and very professional. Pricing was very reasonable. You cannot go wrong with this firm.

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RafaP
RafaP
9 reviews Mississauga, ON
10/10

Excellent Service!

I had the opportunity to deal with Latitude Countertop for a small project I had. Leslie and the team were great on the details and customer service was excellent! Everybody in the store and at the back were very respectful and accommodating. Pricing was fair which is difficult to find in this industry. I'd recommend it any kitchen or bath stone project you may have.

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CharlesJones in Old Toronto
CharlesJones in Old Toronto
1 review Toronto, ON
10/10

Kitchen Renovation (Countertop)

I contracted Latitude for the selection and installation of a Silestone countertop for my kitchen renovation in 2019. They did the work at a high standard and a very fair price (much better than that quoted by a big box store). I particularly appreciate the pleasant efficiency of Leslie who was my main contact. The installation team, (Mark, Stan and Luke) did a first-class highly professional job on the eventual installation. Richard in Accounts Receivable was likewise very pleasant and efficient.

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Catherine Beagan in North York
Catherine Beagan in North York
1 review Toronto, ON
10/10

Kitchen and bathroom counters

Great customer service. Very happy with how Latitude works hard to make you happy with the final result. We had a few bumps but they really live by the doing it right and wanting their client to be completely happy with the product and the workmanship.

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Michele in Markham
Michele in Markham
1 review Markham, ON
10/10

Quartz counters

This is my second time using Latitude. Recently had Latitude install Silestone counters in my laundry and 2 bathrooms. Couldn’t be happier with the quality of product as well as service. Leslie was very patient with me choosing my materials and very quick and thorough with following up on all details. The installers arrived on time, were efficient and friendly. My first project with Latitude was 5 years ago for my kitchen and master bath - again same excellent service and quality. Highly recommend and hope to use them again in the future.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Latitude Countertops

Latitude Countertops is known for producing excellent quality Natural and Engineered Stone Countertops. Our commitment to provide top notch service has made us the largest fabricator of granite & quartz counter tops in the Toronto area. Latitude fabricates natural stone such as Granite and Marble from reputable suppliers. You don't need to worry about the quality of your stone, we only deal with the best.
We work with all the leading Quartz companies such as Caesarstone, Silestone, LG Viatera, Hanstone, Compac, and Diamastone. We will also fabricate acrylics such as Corian, Hi Macs and Staron.
Customers can purchase their Kitchen countertops & Bathroom vanities directly or through our vast dealer network. We work with dealers all over Southern and Northeastern Ontario. To find a dealer near you check our website, as well for remnants and special offers visit our website www.latitudecountertops.com and view our blog at blog.latitudeonline.ca
We meet the needs of our Builders, renovators and Home owners throughout Ontario.

To find a dealer close to you please visit our website.

CATEGORIES
Countertops and Kitchen Planning & Renovation
PRODUCTS
Kitchen countertops and bathroom vanity countertops and shower and tub surrounds in Natural Stone such as Granite, Marble, Quartz such as Caesarstone Quartz, LG Vitera Quartz, Silestone Quartz, Hanstone Quartz, Compac Quartz, DuPont Zodiaq, DuPont Corian, Samsung Staron, Blanco Premium Sinks and Faucets. We also do Laundry Room countertops, Entertainment Center countertops and bars, tub surrounds, fireplace walls and Hearths. Tables and many other Natural and Engineered stone applications.
SERVICES
Latitude works on a Guaranteed 8 -10business day turnaround from countertop template to installation. We digitally template all Kitchen and Bathroom countertops and can do so without removing your exiting countertop. We also provide a countertop removal and or disposal service if you need to have your existing countertop removed before the new one is installed. Our template process will take from 30min to 1.5hours. Following the template, we will fabricate your custom countertop and return to install it within 10 business days, guaranteed. Installations can take from 1 to 4 hours depending on the size of the project. We also alter existing natural stone and acrylic countertops to fit new appliances.
BRANDS
Caesarstone Quartz, Hanstone Quartz, Compac Quartz, LG Viatera Quartz, Silestone Quartz, DuPont Zodiaq, DuPont Corian, Samsung Staron, Blanco Premium Sinks and Faucets and Elegant Stainless Steel Sinks.
SPECIALITIES
!!!! NEW IN JUNE 2014, Latitude now offers Granite and Quarzite Countertops with a 25 Year Stain Proof Warranty !!!! We also have 5 colours of granite on promotion, available at $38.00 per square foot. Please contact us for more information. Check out our remnants in our showroom, a vast selection of quartz, granite and marble.
WEBSITE
http://www.latitudecountertops.com
YEAR ESTABLISHED
1979
NUMBER OF EMPLOYEES
65
PAYMENT METHOD
Cash, Cheque, Visa, Mastercard, Amex
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year seam performance, Manufacturer warranty on Quartz slabs, 25 Year Stain Proof Warranty on Gran
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.