We developed the basement of our home last fall and of course, the last thing to go in was the carpet. Jenny, who really helped narrow down my choices, was great. She didn't try to upsell me on a more expensive carpet and really knew her stuff. She made the selection process relatively easy considering they must carry every carpet and colour known to mankind! Fred made an error in the measuring, but it was an honest mistake and they did everything they could to get it re-ordered and installed asap. They didn't try and charge me for their error and were honest and professional throughout the whole experience. The installers did a wonderful job and were polite and friendly, prompt, and careful. I would highly recommend Nu-Way and wouldn't hesitate to use them again. Thanks guys.
- Approximate cost of services:
- $0.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Lucille, Thank you for your review. Here at Nu-Way we pride ourselves on trying to give the consumer as many options as possible but also provide expertly trained designers to help our customers narrow down their options to what would suit their lifestyle most appropriately. If there is a problem after the sale we take ownership and do everything we can to "make it right"!
Enjoy your renovation!