Our new home builder uses Nu-Way for flooring and while our selections and extras are ongoing, I thought that we would shift gears a bit and review our experiences to date. We hope that the positive ones continue and that the less than positive ones get corrected. Let's see how they do in the upcoming weeks....
Great selection of products and talented designer who assisted us with our colors - very good on that front.
On the less than positive side of things, we've had an interesting discussion around the "extra labour" cost for installing a 12 x 24 tile versus a standard size one. Not to be confused with a Dalath substrate system as this was priced out separately. I just can't get get a straight answer as to why there is a $3.75/sq ft charge for installing a larger tile. On a limited tile area we have over $1,200 in additional labour costs for installing a larger tile. I have since learned (from a former Nu-way installer) that the installers are paid the same for an oversize tile. I'm hoping that we do get some transparency on the pricing upgrades as right now it feels like we are being taken advantage of because we do not have the ability to receive a competitive quote on this. We don't mind a paying a slightly higher cost for good workmanship but it seems a little excessive. The dodgy answers don't help our confidence.
We'll see how the next few weeks go I'm sure my ratings will change. How much depends on Nu-way.
- Approximate cost of services:
- $20,000.00