I have used Edmonds for three jobs in the last year and the work has been excellent.
The last job was roofing and after completion a hole was left that allowed animals into the house.
I called the company three times and was promised immediate action.
Unfortunately this has never materialized and I have had to spend $500 to set a trap to eliminate the problem.
It is unfortunate that this final poor service has marred the good reputation
Colin Prodger
- Approximate cost of services:
- $6,000.00
- Company Response
Hello Colin; we certainly appreciate your past business and feedback. I believe the hole you refer to is a ventilation gap between the fascia and the roof sheathing. When a roof is new this gap is often revealed for a short while until the new shingles have a chance to curl down and cover it.I understand that we have since installed an aluminum drip edge along the eaves to cover this gap. As you recall, we rushed your roof ahead because it was leaking. Unfortunately, due to all of the emergency calls following this windstorm we were unable to get to this drip edge as quickly as we would have liked, as our time was dedicated to preventing further leaks and damage into people's homes. I think if you require future service you will find that we are back on track both with quality and efficiency.
Regards,
Steve Gibson.