UPDATE Jan/15 Well if you can believe Fridge still not repaired, other items have been fixed. Over 20 service calls and they can't figure it out. Last guy figured maybe they should talk to Electrolux to get some help, about time, Fridge has been leaking since new. This is now over 1 1/2 years to get this fixed??
UPDATE Aug/14 Still have not repaired!
As of this writing November 21st Still waiting on service for appliances first called in on August 7th, 2013. My 2 high end Electrolux Appliances plus Kitchenaid D/W all needed service (less than 2 years old). 1st Called August 7th, couldn't come out until 10 days later. Guy walks in spends 2 minutes, says he has to order parts and would get back to me. Called Mid September when no follow up, they checked & saw service call on their system but nothing had been done about it. Sent someone again end of September who was suppose to be coming with the parts,but when he got here, wrong parts. Dishwasher not working at all, $8000 Fridge leaking, ice maker not working plus 1 other issue. Double wall over has known design flaw that does not allow it to clean properly. Finally October 26th got part for Dishwasher but nothing else. Multiple phone calls to service Keep giving me different dates and as of last call now claim that parts are due in December sometime as have to come from the US and they don't expediate part requests. They can't get them for over 4 months??? Oh and the Wall Oven they will not do anything about, not their problem even though known issue.
- Approximate cost of services:
- $20,000.00