Installed defective quartz, Eric won't even reply
Georgetown
Eric installed a defective piece of quartz, took our money ($6000+), and now won't correct the issue. The pattern on one slab looks like it melted and is totally distorted. Eric himself acknowledged it was an issue when we reported it (Dec 2023), as did the manufacturer, but now they won't answer emails, return phone calls, or do anything about it. We are in our fourth month now - and counting - waiting for them to correct this so we can finish our kitchen.
- Approximate cost of services:
- $6,000.00
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