Sunik Roofing

I was overseas working when I had to get my roof reshingled in Calgary. I was forced to use my wife to oversee this process, as I was on the other side of the planet. Unfortunately, as an overseas co-owner of the home, I was not informed by Sunik Roofing of the two year warranty period on the home, which requires, apparently, a payment for renewal of the warranty. Four years later, the Sunik Roofing roof work has been found to be leaking water into the living room during this weeks rain in Calgary; after my home management company was informed of the leak by the tenant, I called the company asking them to do an estimate for repair on their own faulty work, the company then said they would sent an estimator for $250 Canadian...when I asked the person on the phone why they were trying to charge for an estimate (when in fact, my home manager had lined up another roofer who was giving an estimate for free, which is standard construction practice), the rep on the line said this was actually a service call, and they would fix the leak plus charge a service call fee for the roofing technician (charge me for the estimate, and the fix). This was just a play on words, and an attempt at charging for an estimate. As I filed a complaint with the BBB on this practice of predatory pricing on an estimate by Sunik Roofing for their own botched work, I noted that the Sunik Roofing good BBB rating was actually on two Sunik Roofing offices to the North of Calgary in rural areas, and in fact the office in Calgary (the office I just called which installed the leaky roof) has never been rated by a consumer before at the BBB until I put a poor rating in yesterday to the Better Business Bureau yesterday. So do not do like I did, and use the BBB alone as a judgement tool with respect to the work of this contractor; check other sources of information, specific to City of Calgary, as you cannot rely on one source of information on contractors for their work. Check several previous direct references from the company within Calgary, especially references that are in the 4 to 8 year range for roofs, in order to determine the long-term quality of Sunik Roofings work...which from my perspective, as I face potentially costly repairs (the other contractor is doing the estimate right now on the leak), could lead you - in reality - to getting something like the below email stating your roof is leaking from your home management people (contactees removed).