My town house was super dry, so I called Dr. HVAC to have a humidifier installed. Mike showed up to install the unit and immediately recognized that the unit would not work for my furnace. He could install it, and it would add humidity, but wouldn't be effective throughout the house. Without hesitation he flat out said he wouldn't install it, and to hold on while he figured out if a unit designed specifically for my furnace could be found. The office sourced a unit, and another appointment was booked through Colleen who was always a treat to deal with on the phone.
Steve and Eric came to my house with the new humidifier and started to work right away. The installation was clean and quick. Neither of them left after the work was completed until they felt I understood how the humidifier worked, was calibrated, and what I should expect from it.
I was very happy with everything I got from Dr. HVAC, and would highly recommend them!