Reliance Holmes Heating And Cooling Ottawa

Hys, Ryan A., Kenny and Chris did an outstanding job on the furnace and tankless hot water heater install and had impeccable customer service, were very friendly and courteous. Definitely exceeded my already high expectations. I would easily recommend Reliance to anyone. I wish I could give more than 10 out of 10.

Service was first-rate from the first visit by the sales person, Satish, to installation by Alex and Kyle. Satish provided sound knowledge of all options, how they worked, and made recommendations based on the size of my home and budget. The installation was excellent. Alex and Kyle were on time and the installation was completed ahead of schedule. They both provided all the information I needed to operate the furnace and thermostat. The area, and access to the area were left clean, neat and tidy. What more can I say!

I had two young men come install my products. There names were Greg and Kenny, They just didn't get the job done in a timely fashion but they also were very polite and well mannered. If you get the chance to ask for anyone I would recommend these two installers.

Hys & Ryan are true professionals who are kind, well mannered and worked continuously. Excellent job by both of these guys. Definitely would recommend them for another job! Thanks guys!!

Hys and Ryan A. we're the installers. They we're very professional, answered all my questions and were very respectful. They worked clean, took away all the garbage and swept up. They ended up taking away old equipment for me at no extra charge. They explained what they were doing, why and took the time to explain how to use the equipment/thermostat. I was extremely satisfied with every aspect of this transaction. I have been with Holmes/Reliance for many years and this latest purchase/installation justifies my loyalty.

The guys from Reliance were very competent and friendly. They were willing to answer questions and even fixed up my crooked gas meter at no extra charge. Everything looks neatly and professionally done.

I highly recommend using this company, the installers are very polite, professional and know what they're doing. Derek and Chris did an amazing job installing the furnace, and Mark the hot water tank. Both installs look very professional and the work area was left very clean. They made sure I knew how to operate the equipment before leaving and answered all my questions.

Kevin, Rob (3099) and crew did our installation today and did a mighty fine job. We have been dealing with Holmes Heating, now known as Reliance for 40 years and have always been pleased with their product and service. The crew today were on time, pleasant to deal with, and at the end of the job they provided a run down of the work done ensuring that we had all manuals. I do have to add that they listened to my concern about thorough caulking to ensure mice could not get in. Before leaving they assured me that they did indeed do this and they also provided a few tips to reduce the likelihood of mice entering the house. We have been thoroughly satisfied with both Chris in sales and the install crew.

We had a wonderful experience! My husband told me that the men (one named Ryan A) worked very efficiently, they left the house quite clean - no trace of them even being there, and both men were very very friendly. My daughter also mentioned that they explained how to operate the new systems very throughly which is greatly appreciated by everyone in the family. I loved having Reliance in our home, both literally and figuratively:) 10/10 service - Tambic Roman

My AC quit during the October heat wave. I have a sevice plan. Reliance came within 24hours for a service call but my AC was not repairable. Same day Mike from sales fit me in. 2 days later I had my new AC installed by Kevin and Rob (3099). Everyone from the service guy to Mike and to Kevin and Rob were great. Work was well done. Staff were friendly and non intrusive. Everything was left tidy. I was very happy. I highly recommend Reliance Holmes. I have been dealing with them for years....and have never been disappointed with their workmanship.