Reliance Holmes Heating And Cooling Ottawa

I have a service contract for heating and cooling with Reliance Holmes. Having just purchased the house, I was disappointed that in my first heating season, I was having problems with my furnace - intermittent heating. The maintenance tech who saw it first identified the problem, recognized that it was beyond his competence, and arranged for necessary follow-up. An appointment was made in a timely fashion, very quickly. The service tech who came, identified the actual problem, ordered the parts. The parts package was delivered to my house in short order. I called to say I had the parts, and the necessary appointment was made for the next day. Repairs were made quickly and efficiently.
In sum, all service personnel were knowledgeable, arrived when they said they would, quickly identified problems, and provided accurate service. I was most impressed. As promised, the service plan covered the costs.
Great company, good work. Very highly recommended.