Francis Home Environment Heating And Air Conditioning

We purchased a new furnace from Francis and we regret it every day. The installation was not up to code and we had to call back twice for service to address the issue.

After having a technician in my house 3 times, now my air conditioner doesn’t work and we have never had issues with it. We called and were told nothing can be done until tomorrow and that we may incur fees from the visit. No compassion whatsoever.

We called another company and they said 40 minutes for a technician. We will be cutting all ties with Francis as they clearly don’t honour their work.