On 10 July 2015 (Friday) I asked, through a rep at Costco, for an appointment to talk about furnace and A/C replacement. The appointment was set for Tuesday at noon, and Jonathan, from Francis Home Environment, representing Costco, arrived on time. With the Costco incentives, their price was better than a competitor. I ordered the units and they were installed on Friday 17 July by Pat and Jake. These two guys were on time, polite, and got everything done that day with very little noise - hardly knew they were there...and the installation is very neat...really a great installation. Overall, Costco and Francis Home made this a wonderful experience, and provided good value for the money.
- Approximate cost of services:
- $8,500.00
- What could this company do to improve their services?
- Their service was excellent...!!!
- Any advice to offer fellow homeowners facing a similar project?
- If renting a furnace or A/C unit, talk to the rental company more than a week in advance. They sometimes need more than a week to process the information.
- Company Response
Thank you for taking the time to write this outstanding review. It's great to know how happy your are with the work we provided. Please let us know if there is anything else we can do. We sincerely appreciate your post.