Francis Home Environment Heating And Air Conditioning

Formerly Francis Home Environment Service Experts
Heating & Air Conditioning
Ottawa ON K2G 1E8
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Write a Review


Private User
Private User
Private User reviews Ottawa, ON
10/10

Service checkup

Scott arrived properly at 8:00am this morning and did a service maintenance on both my furnace and air conditioner.
He started with the air conditioner and then came into the house to do the furnace. He asked if I required him to wear a mask- which I thought was very professional of him. He then proceeded to clean the furnace. When he completed the job, he reported on his findings and then changed the batteries- which I provided in my thermostat and I proceeded to give him a check. An appointment was then made for the following year. I am very pleased with the service Scott provided.

Approximate cost of services:
$270.00
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Company Response

Thank you for providing such positive feedback about Scott's service! It's great to hear that he arrived promptly and conducted a thorough maintenance on both your furnace and air conditioner. His professionalism in asking if you required him to wear a mask is commendable, especially in these times. It's also wonderful that he cleaned the furnace and reported on his findings, ensuring transparency in his work. Changing the batteries in your thermostat and scheduling an appointment for next year shows his attention to detail and commitment to customer satisfaction. We're delighted to hear that you are pleased with the service Scott provided. If you have any further needs or questions, please don't hesitate to reach out.