Garrison did an excellent job. He came on time, introduced himself, was pleasant, polite and efficient, and brought in with him all the tools and equipment needed to do the job. Before beginning he checked to make sure his work order and my expectations were a match, and asked if I had noticed any problems or had areas of concern.
I checked in on him a couple of times and received clear explanations of what he was doing and the state of the furnace. He found an electrical short in the humidifier system and was able to fix that promptly. On leaving the furnace room he checked to see he hadn't left anything behind, and made sure the lights were switched off.
In short, he was an excellent representative for his company, Francis Home Environment, and we would be happy to have Garrison back again.
He gave me a couple of tips on how to keep the furnace and humidifier working efficiently all year round
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