My furnace stopped working on a Friday afternoon. Francis eventually sent over a technician that night, but he didn't have the necessary part to do the repair and had to return the next morning. Over night, my house temp dropped down to 11 degrees, but I was provided a portable space heater to tide me over, which was greatly appreciated.
The technician, Garrison, was very accommodating and went out of his way to help my cause. Everything he did was explained up front, and he made sure I fully understood my options. He was excellent.
- Approximate cost of services: