Golden Windows

Windows & Doors Installation & Service
1112 March Road Ottawa ON K2W 1B6
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HomeStars  >  Windows & Doors Installation & Service in Carp  >  Golden Windows  >  Supplied and installed entrance door and all windows
Kay Oh from Ottawa
Kay Oh from Ottawa
15 reviews Ottawa, ON
6/10

Supplied and installed entrance door and all windows

Golden Windows is a little shop on March Road that will be easily missed if you are not paying attention. Having never been window and door shopping, I wasn't sure what to expect. Once I walked in, it looked a little disorganized but it gets better once you past the first few feet of the store. They have some samples of doors and a lot of catalogs to see what fits you best. The staff is particularly helpful. I wanted a double door entrance door for the extra width, but I didn't realized there would be so many choices (i.e., 1/4 glass, 2/3 glass, full glass). I liked one of the patterns, but wasn't sure if I wanted to splurge on the full glass or just the 2/3 so the staff member offered to show me what it looked like by taking me the only person who had this design in full. This extra step helped me decide to just take the 2/3 glass. It worked out great! They are flexible in payments. I had to put down 30% on my credit card, I believe, and then paid pull later on. Once it was delivered to be installed, they came and did their thing.I had a screen ripped a couple of times, though not sure if it came like that or one the guys working on my house got a little aggressive. They exchanged it, but it took a couple of months though. They said they hadn't put the order in for a replacement and not sure why it wasn't put it in. We eventually got it. I wished they would somehow seal the windows a little better, though. I can feel the cold air drifting (my house face against the wind). Also, make sure your subcontractors don't damage the casing or the window, because Golden Windows will not change it up for you. We had a huge crack around the plastic/metal and they said it was not their responsibility. Overall, nice doors and average windows, but onsite service could be a little better.

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