Aquacade Pools & Spas Ltd

Swimming Pools, Spas & Hot Tubs
Sudbury ON P3L 1C3
Write a Review
Write a Review

Recommended Professionals

98%(27 reviews)
91%(10 reviews)
98%(27 reviews)
91%(10 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

72%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Aquacade Pools & Spas Ltd

Average customer rating:
8.6 10 (7 reviews)

Sort by

Private User
Private User
Private User reviews Greater Sudbury, ON
10/10

Great Experience

I am very pleased with Aquacade Pools and Spas Ltd.
Marcus was very helpful and was easy to work with when discussing expectations and what item(s) are suitable for our desires.
Craig was a pleasure to deal with, as well. Delivery went well and in a timely manner. Thank you!

Approximate cost of services:
$8,500.00
Was this review helpful?
Lori I. in Sudbury
Lori I. in Sudbury
0 reviews Greater Sudbury, ON
10/10

Fast Response Time

My hot tub stopped working suddenly. I called Aquacade to schedule a service call and they were there the next day! Craig even stayed open late so my husband could pickup a ceramic heater in order to ensure the pipes didn’t freeze. Thanks again!

Lori

Approximate cost of services:
$300.00
Was this review helpful?
 Satisfied  in Sudbury
Satisfied in Sudbury
2 reviews Sudbury, ON
10/10

Happy with Service

I was looking for a Hydropool last year and I went to AQUACADE Pool and Spa I had no idea about Hydroopool spa and Craig was the person who helped explained between the Hydropool Sport and Hydropool Trainer I realized the best for me was the Hydropool Sport . The people who came in later to set up the Hydropool Sport was excellent had patients explaining how to work Hydropool Sport because of my eye problems They did not rush me the guys made sure I could see the buttons. Even when I had a promblem with the cover when it got broken David came down after work to fix cover for me Brent who put in the Hydropool even came down on his way home from work because he knew I did not drive with the water tester and took the time to show me how it works Craig on his lunch came down to show me how to clean the filter for Hydropool I was shown when I first got the pool but there was a step I forgot I am so happy with the people who looked after me and how kind and helpful everyone was I give the Service after five and looking forward to seeing everyone this spring when I open the Hydropool Sport I chose to close for Hydro pool down for the winter

Approximate cost of services:
$0.00
Was this review helpful?
Private User
Private User
Private User reviews Sudbury, ON
10/10

Hot tub

After checking out several companies and their products I chose Aquacade for my hot tub provider. Excellent and friendly service. Can’t wait to use my hot tub for the very first time tonight

Approximate cost of services:
$10,100.00
Was this review helpful?
Private User
Private User
Private User reviews Sudbury, ON
8/10

Hot Tub

We bought this hot tub at Aquacade, they did not have it in the show room but David sat with us and opened up his tablet to find the right one for us. We found it, he ordered it we got it in at the store within a week. We picked it up and set it up that night.
It is beautiful, perfect for the two of us, it can fit more but we bought it for the two of us. It has a light that you can turn on which changes colors, it is really nice when it is dark out. Also there is a beautiful fountain as well, which makes it even better. It was easy to install, fill plug and play.
I highly recommend this hot tub! It is small and does not take much room. The cover is also very light and comes with it.

Thank you Aquacade!

Approximate cost of services:
$4,000.00
Was this review helpful?
Shelley in Sudbury
Shelley in Sudbury
1 review Sudbury, ON
2/10

clean up mess

When purchasing an unground dinner at Aquacade, the staff was friendly and helpful. When everything was said and done, they left me a mess, some of what I was expecting, but I was not expecting concrete on my interlock drive way. After spending $6500,there was no phone call asking me how it went, or if I was pleased with their service. I am very disappointed with Aquacade.

Approximate cost of services:
$65,000.00
1 of 1 people found this review helpful.
Was this review helpful?
mjsmachine
mjsmachine
2 reviews Sudbury, ON

First Review

10/10

installation of a hot tub

We were in the market for our first hot tub. A friend recommended these guys and we weren't dissapointed. The staff was very knowledgeable and answered all of our questions. After the purchase was complete, Doug, one of the sales reps came out to the house and gave a introduction of care and maintenance (on the weekend), talk about dedication since it was his day off. He went through everything and provided a few of his tips and tricks to add to our hot tub experience. We have had the tub running for a few weeks now and are enjoying it daily. Thanks again Doug for everything.

Approximate cost of services:
$7,500.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Swimming Pools, Spas & Hot Tubs pros in Sudbury?