I am not impressed with the mediocre service that I received from Carlo with total disregard for customer service. I hired this company in the past to deal with mice's coming in my garage and entering my home. I got the help needed from a great employee of Carlo who I found out was later let go. I then called back a year later to deal with mice's in my bedroom walls but to no avail the problem was not resolved as Carlo asked for additional money if I needed warranty, even though his company motto states "if they come back so do we". what a joke!! Carlo didn't even want to come back when I called him the second time and took months before coming. There was no follow-up and he is quite rude in his attitude. He still has not conducted a proper inspection and only laid down bait in my attic. I am truly disappointed and feel helpless. This is true Carlo!! you have left me stranded and ever followed up.
- Approximate cost of services:
- $250.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
I am Carlo. I am obviously very alarmed with this review. If this is a true situation I would like you to call me as I would like to resolve this matter. I take pride in what I do and with my business. If on the other hand this some fictional review posted by some past employee, unscrupulous competetor or someone with a personal axe to grind than I wish you all the best.
Carlo Panacci
Cain Pest Control