4 reviews Spruce Grove, AB Joined 2015/04/23

First Review

10/10

Locks & Locksmiths review in Spruce Grove

04/23/2015

If you are looking for someone to be your best friend, don't call these guys. They are straight to the point and all business. If you're looking for a professional locksmith to get the job done, explain what he's doing and ensure you understand all your options, this is who you are looking for. I had 3 doors rekeyed in under an hour. He asked me a bunch of questions, told me my opinions, explained the benefits of any changes and then let me decide and did not pressure at all. I will definitely be using them again. But I prefer having someone who is excellent at their job to someone who is an excellent sales person. It sounds like another reviewer on other sites disagree. Don't listen to them. These guys do a great job and they are on time and very knowledgeable.

Job Price

Approximate cost of services:: $205.00
What could this company do to improve their services?: I think some people are jarred by their abruptness, both on the phone and in person. They say what they mean and some people want a sales person who says what they want to hear. I wouldn't change it but other's might. I like blunt and honest.
Any advice to offer fellow homeowners facing a similar project?: Call them. And don't get affronted at their monotones or bluntness. They have a job to do and it's not to be your bff. It's to work on locks and they do that excellently.

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