While the workers were cutting through the drywall in my basement they managed to hit and damage an electrical wire. We were told it was a common hazard and we would have to pay for an electrician to fix the problem even though I didn't cut the wire. I asked since it happened quite often do they have an electrician they use for these situations and was told no.
After calling again and talking to someone else, I asked since it happens so often why don't they use a stud finder or something similar to find hidden wires or pipes before cutting and was told it doesn't really happen that often.
After a few phone calls and about a month later they sent out someone to reset the drip cap that was installed incorrectly and to add insulation around one of the windows since there was a spot where you could see the concrete foundation from the inside.
My biggest complaint is we spent over $5000 to get the windows done and then got another bill and a large drywall repair because they haven't taken any responsibility for their mistake.
- Approximate cost of services:
- $5,000.00