I first used your service when you came out with the LivingSocial coupon. I was very impressed with how thorough the ladies were. I decided to use your service again.
Here is a blow-by-blow account of what happened
In less than 30 minutes, one of the cleaners informed me that it is very hot inside the house and she would like the AC to be turned on. Very fair. I did as she requested.
Despite leaving a specific list of what needed to be cleaned, I had to ask your cleaners again to clean inside the kitchen cabinets.
10 minutes after the AC was turned on, one of your cleaners said it was very hot and that she needed 5 minutes in the hallway to "cool down".
More often than not it was just one person who did the cleaning and the other one would huddle next to to the cleaner and just watch!
This time around the service was terrible. The ladies who came managed to "clean" a 750 sq. foot apartment in less than 45 minutes. I don't know how that is possible. After everything the lady asked me if I am happy. I had to say "Yes" because I am not someone who is good with confrontation. I am not someone who is very fussy but it bothers me when I don't get my money's worth.
Now that I've said what I did not appreciate, let me also say what I do. I do respect the fact that instead of charging me the full price, you decided to charge me for 2 hours. Not many businesses have that level of integrity. Thanks.
- Approximate cost of services:
- $76.00