chimney cleaning with Metro chimney
Metro Chimney cleaned our chimney. The chimney cover flew off with a gust of wind which shouldn't happen if secured back in place.
Have been calling them multiple times and emailing with no response for over a week. I had to hire someone else to secure back the cover and paid again. They have showed me that Metro chimney failed to bolt cover back in and instead bend it all to go inside chimney. Not only did I pay again but cover was altered in shape. Totally disgusting service. Very upsetting. Will let all family, friends, and coworkers know of this service.
- Approximate cost of services:
- $150.00
- Company Response
Hello Reviewer, I am so sorry to hear you had this experience. I do not have enough information to contact you so please call me at your earliest convenience. I will be happy to reimburse you for the rain cap. Sincerely, Chris