Might as well go to a big box store
We bought five new appliances from Universal in 2020. I deliberately went to a specialty store over a big box because I wanted the expertise and to support smaller, specialist stores. I won't do that again.
The salesman recommended the GE Profile. Within two years - some within one - all five appliances required repairs. Three years on -- the dishwasher has a broken door that cannot be fixed (plastic piece on the frame). My oven still doesn't work after the element was replaced - but the repairman says no other parts available and may be faulty wiring. Lessons learned: I will NEVER by GE again. And I will NEVER go to Universal Appliances. Not sure if they provide poor advice, stock poor quality products or are buying sub-standard factory cast-offs. But it hardly matters.
After the experience at Universal, we bought our next appliances (LG) from a big box store. Paid much less and so far, no repairs.
- Approximate cost of services:
- $15,000.00