Belfor Restoration Services

Insurance Company hired Belfor after I had water damage from leaking skylights. Discussed Asbestos during the consultation and then was provided two quotes. One for the insurance claim and the other a private to remove the skylights. Took several weeks to get an explanation on the quotes from the project manager and during the explanation noticed they had quoted for a larger surface area then was required.

After Asbestos removal they could not be bothered to communicate on when we could return to house or even respond to in a timely fashion. After I had called and emailed multiple times during business hours. The afterhours support contact was not of any help wither. Had to get the insurance company to contact them four days later.

Did a poor job on the Asbestos removal and the re-framing of the sky light openings. They did such a poor job of scrapping of stipple (which had the Asbestos in it) off the ceiling and it took the new contractor longer to repair. They also did not remove all of the black mold after multiple conversations saying they would. Did not clean up after themselves or remove any of the non-contaminated waste.

After continued delays, to complete the next portion of job even , I had them removed from the job. They did not even come back to clean up or return my front door key, which was in a lock box. I eventually found a random Belfor employee to come and unlock the box for me. Took approximately 6 weeks for that.

To sum up poor at communication, poor at project management, and terrible at doing repairs.

Will never recommend this company to anyone.