Clean Water Works

BUYER BEWARE!!!
The CLEAN WATER WORKS company in Ottawa is out to BLEED you out of your hard-earned money so please spare yourself and call someone reputable. We recently discovered we have a blocked sewer / drain in our driveway and contacted them for an estimate to get it cleared. After no shows and follow up calls to see when they would come by. They come to my house without the proper equipment to do the work and indicate they will have to come back with a hose that could reach the drain and a camera to see inside the drain. Now a few weeks later, no further communications, just a bill for $960. So understandably, I call them to ask why, the lady on the line Manon tells me she cant do anything and will transfer me to the manager, and I get transferred over to Trevor the manager because my frustration with this is considered condescending for him.
Here comes the INTERESTING part. He tells me I must pay $370 for the truck who supposedly showed up, said their pipe was too short to reach the drain and have no camera to see the drain, weren't even there for 2 mins and physically did nothing. This is where they suggested they will have to send someone with a camera, and they come have a look and add another $480 to the bill without resolving the issue. Here is the icing on the cake. Trevor tells me that I am not telling the truth and that his crew was there, and he will look at the GPS for that day and get back to me at his own CONVIENCE and DISCONNECTS the phone. FYI Gutter is still clogged and water still overflowing into our home every time it rains. So, nothing fixed but CWW is now almost 1K richer by taking money of individuals who are already struggling with hardships caused by the current economy.