We had aleak that soaked the carpet in a basement bedroom. I was extrememly concerned about mold and called them on a Sunday to ask if they should come out immediately. The man on the phone was honest and told me the difference between getting an emergency call on Sun or a regular call on Monday would not be worth the extra overtime I would pay. He called and came on Monday at the time promised and was extremely professional and nice. He was able to salvage the carpet and is even trying to fix a tear my cat made in the carpet.
- Company Response
AmSteam values your time and we understand these things could get costly. We work very closely with the homeowners to assist on making it a easy process.