Appliance Wizard Sales-Service and Rentals

I called because the washing machine wasn't draining properly. Their technician came, diagnosed an issue, and we chose not to repair. However, after technician left the machine was entirely non-functional, so much worse than before the technician came! They had no explanation for it was worse after the technician left. They offered to come back, and did, but accomplished nothing in the second visit and charged me again.