Floating Stairs for Main Entry
*Note: This company does not work directly with customers, but through contractors who install the finished product. The original contractor we hired unexpectedly walked off the job mid-stream. Bruce of B-H Woodturning was kind enough to forgo normal process to work with us to finish the job.
We overhauled our main entry stairway and decided to have a wide spanned, floating stair made that could accommodate slate tile. B-H took care of the manufacturing, staining, delivery, demolition of the old stairs, and installation of the new ones.
Outside of a very minor misunderstanding on the scope of work (there was a single step that we expected to have produced as part of the original contract that had to be done up after the fact), we are extremely happy with the final product.
The onsite crew was careful, communicative, and cleaned up after themselves. We also really appreciated their professionalism, responsiveness, and flexibility in helping us complete the project. They were also very open about timelines. There is nothing to figure out when working with this team.
B-H makes exceptional product, are based locally, and is super easy to work with. Would definitely recommend.
- Approximate cost of services:
- $10,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- If using this company, be sure your contractor is competent in project management and understands stair installation. Ours did not, and it created many unnecessary issues that resulted in him walking off our job and leaving us in a lurch. If your contractor is *not* competent in stairs, go to the stair manufacturers and ask for a referral. Be sure to budget your contractors time into your stair project. It's an additional cost! Railings, although part of stairs, are often treated as a separate project. You're going to need a separate contractor to handle this part, which is also an additional cost.