Verdun Windows And Doors

Windows & Doors Installation & Service
104 rue Clement RR 1 Vars ON K0A 3H0
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Reviews for Verdun Windows And Doors

Average customer rating:
9.5 10 (954 reviews)

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Marc-Antoine O. from Ottawa
Marc-Antoine O. from Ottawa
6 reviews Ottawa, ON

First Review

10/10

window replacement

My wife and I bought a house 5 years ago, dating from 1925. Our plan was to renovate this house to make it into our home. Changing the windows was a big part of this project. Although the windows had been changed before, we could still feel cold air coming through in the winter, which equals higher heating costs. We decided to call Verdun Doors and Windows because a friend had had a great experience with them. Not only was the service impeccable, but we were also able to be served in french! New energy efficient windows were quickly installed with professional services, from the sales man to the secretary and the installers. We are very satisfied with the product.

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Company Response

Merci Marc-Antoine pour l'excellent témoignage! Je suis heureux de savoir que vous etiez content avec le service et le produit. Passer un bel hiver chaud avec vos nouvelles fenetres. Sincerement, David.

Diane L from Ottawa
Diane L from Ottawa
1 review Ottawa, ON
10/10

Front door installation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

After having companies come out and quote us on our new front door, we decided to go with Verdun Windows and Doors. From the initial meeting with the sales representative to the installation everything went great! The sales representative was knowledgeable and printed out a price on the spot. The installers arrived on time and were very careful when removing the old door not to damage anything in or outside the house. When they left it was like nobody had ever been there besides the new door. Thanks again! Will be back for our windows next!

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Company Response

Thanks Diane for the kind words. We look forward to working with you again next year! Sincerely, David.

Glen Barton from Ottawa
Glen Barton from Ottawa
1 review Ottawa, ON
8/10

New Doors

Verdun installed a new front door and a new patio door on Thursday, November 8th. They arrived too early (6:30 a.m.) well before the scheduled start (8:00 a.m.). This created a problem with my townhouse neighbours as the noise woke them up. They completed the work quickly and it was done well, for the most part. However a service person had to come a replace a seal on the front door, which Verdun knew about. Why this was not fixed before installation I don't know. The service person also had to tidy-up the patio door install. BIG globs of insullation were left exposed on the outside. He did a very good job cleaning this up to my satisfaction. So far, we are very happy with the look and quality of the doors.

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Company Response

HI Glen,

Thank you for the review. Always good to know where there are points to improve on. We did speak with the installers regarding their arrival times. We also followed up with your neighbour to apologize. As for the service, unfortunately in the renovation business from time to time there are some unforeseen issues that may arise. However, we're glad that our service technician was able to have everything sorted out within hours of your installation.

Sincerely,

David Malette

Jan Meyer from Ottawa
Jan Meyer from Ottawa
1 review Ottawa, ON
10/10

Replace Original Windows & Doors

In early November we had Verdun Doors and Windows replace two sliding patio doors and nine original windows, as well as complete aluminum capping around the garage doors at the front of the house. Our experience with Verdun was completely to my satisfaction. The estimator Colin came to the house shortly after my call, was knowledgeable, offered good advice and provided a quote on the spot. We were concerned that these new windows would match (in exterior appearance) those that had already been replaced in previous renovations. Colin was able to offer options that made this possible. Verdun's price was significantly better than the competition and the quality of their windows appeared (to me) to be superior. Installation happened on schedule and the five man team led by Alex did a terrific job. They worked quickly, were careful to avoid little scrapes to my walls & floors, cleaned up in each room as the work was completed and did not appear to stop for extended breaks until the installation was completed. One of the windows had not been produced in the correct size, but the factory made a new one that morning and had it to my house for installation with the rest of the job. I found the entire experience with everyone I dealt with at Verdun to be professional, courteous and customer oriented. They really work as a team and seemed genuinely committed to customer satisfaction. I would recommend the company without reservation.

1 of 1 people found this review helpful.
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Company Response

Hi Jan! Thank you for taking the time to write this wonderful review detailing your experience with us. Will be sure to let Colin and the installers know how well they did. Have a great day, David.

Francine Gould from Kemptville
Francine Gould from Kemptville
1 review Kemptville, ON
10/10

Windows replacement

We recently had to replace our windows and opted to deal with Verdun Windows. Their sales representative Colin Etkins was knowledgeable, professional and always available to answer any question we had. The installation team headed by foreman Alex was most efficient and speedy. We would not hesitate to recommend the company and have nothing but praise for their employees.

1 of 1 people found this review helpful.
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Paulina Velho from Ottawa
Paulina Velho from Ottawa
1 review Ottawa, ON
9/10

New windows

We had a great experience with Verdun from start to finish. The sales associate was friendly and provided us with all the information we neede to make our decision. The installers (Serge and crew) knew exactly what they were doing. I would highly recommed this company to anyone.

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Reg Tilbenny from Ottawa
Reg Tilbenny from Ottawa
1 review Ottawa, ON
9/10

Home Renovation

My house is over 50 years old and still had the original windows. I talked to some friends about where to purchase windows and they suggested getting at least 3 estimates before deciding. Verdun was suggested. I went on the website and requested an estimate and received a phone call from Verdun that day. I got very busy and never got back to them (as well as the other two companies that called me back) About two weeks later, Verdun called me back to set up an appointment for the estimate. I was very impressed with their outreach. The salesperson was very knowledgeable and put me at ease. I had a thought about adding a bay window but the salesperson gave me different options as the bay window was quite expensive. We kept in contact through emails afterwards as I had follow up questions. The salesperson came along with the crew on the day of the installation to answer any other questions I may have had. I was very satisfied with the service. There was one error as two windows were mixed up and therefore opened from the opposite side than I wanted (casement windows) but it wasn't a huge deal to me.

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Todd Scott from Ottawa
Todd Scott from Ottawa
1 review Ottawa, ON
10/10

Replace five windows and add flashing on the second floor of my home.

Verdun Doors and Windows did an excellent job on the windows and flashing on my home! The two gentlemen Stephane and Jimmy worked through the rain and did not stop until the work was completed. The guys were on time and were very respectful of my older home, even allowing me time to to make a small repair to an older rotting sill while they worked on other windows.The windows are excellent quality with a wider depth in PVC for durability and strength. The flashing work was second to none, with some innovative ideas for some sloppy surrounding roof work done by another company. The caulking brand was top quality and really well done! The guys cleaned up after as well. Highly recomended!
Thanks Verdun!

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Verdun Windows And Doors

Our History

Verdun Windows and Doors has been proudly serving the Ottawa-Carleton region since 1982. Before the doors opened, we laid out 4 key core principles to our business that we constantly recommit ourselves to:
- Integrity our reputation is based on it. We have a genuine appreciation for your business and patronage.
- Honesty in everything we do. This is the only way to build trust with our customers.
- Efficiency in every aspect of our business. From manufacturing, to sales, to installation, to the follow up post sale.
- Accuracy whether we’re pricing a job out for you, or measuring on an installation, accuracy ensures that no surprises come up inconveniently.

Where We Are Today and Our Future - 34 years later and growing…
200 employees
42,000 square foot one-of-a-kind manufacturing facility in Ottawa
The largest installation team in the Ottawa-Carleton region for residential window replacements and new installations
National industry leading organization
Our future doesn’t include just being content with our industry-leading reputation. Part of our success has been a constant re-commitment to the principles which have brought us to where we are today. When you give us the opportunity to earn your business, we take that trust very seriously and appreciate it — the same way we did over 34 years ago.
Vinyl windows, replacement windows, new windows, casement windows, double slider windows, double hung windows, fixed windows, custom windows, awning windows. Patio doors, front doors, side doors, back doors, Window, door and patio door installation. Siding installation. Custom window installation, Front door, side door, patio door, casement, double slider, double hung, fixed, bay window, half moon, custom sizes, colors, trellis & glazing.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
RevoCell windows, PVC windows, replacement windows, new windows, casement windows, double slider windows, double hung windows, fixed windows, custom windows, awning windows. Patio doors, front doors, side doors, back doors.
SERVICES
Window, door and patio door installation. Siding installation. Custom window installation.
BRANDS
We manufacture our own windows which go by the name of Nordik Windows. We also carry Standard & Decko patio doors and Fenntech steel entry doors.
STYLES
Front door, side door, patio door, casement, double slider, double hung, fixed, bay window, half moon, custom sizes, colours, trellis & glazing.
SPECIALITIES
We specialize in window and door installation. Ottawa's only one stop shop; we sell, we manufacture, we install and we service!
WEBSITE
https://verdunwindows.com/?utm_source=homestars
YEAR ESTABLISHED
1982
NUMBER OF EMPLOYEES
200
RETURN POLICY
None
PAYMENT METHOD
Visa, Mastercard, Cheque, SNAP Financial
MEMBERSHIPS
BBB, Energy Star, Intertek
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
20 year full warranty on all our products. Labour, Service, Parts, Hardware. Free to transfer.
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