No responsiveness within a month
I have called for my plum tree a month ago when it was completely dormant ready for application of pesticides and asked for a certain product botani guard and this company is yet to give me a proper quote and my tree is has fully grown leaves and is almost bearing fruits with no prevention of pests . I’m very dissatisfied as I have called multiple times and they have told me that rob their arborist is busy giving estimates to other people. I would never recommend this company to anyone!!!
- Approximate cost of services:
- $0.00
- Company Response
On April 21, 2018 you requested a quote to spray your Plum tree with a product called Botanic Guard. Our Arborist Robert Haupt provided you with a quote on May 1, 2018 for three applications of an environmentally sensitive insecticide/fungicide for the control of various insect/fungal issues. On May the 9th, I sent you an e-mail that since the storm we were dealing with many emergency fallen and tree damage calls (these were the other estimates for other people - trees on houses/cars etc.), however, Robert was looking into the product you had requested and the cost of it. On May 23, I sent you another e-mail, letting you know that the produce is too expensive for us to purchase for one customer and we would not be able to provide the service to you at the cost quoted using that product. On May 25, the day that you posed your review above, you signed the estimate that Robert provided to you for the three applications to proceed with and the applications were applied last year. Therefore, I find it very strange that you would not recommend us to anyone when you did then proceed with are services.