We were very impressed with the customer service we received by MCM. John was very patient in explaining our different options to us and helped us work within our budget. He explained the pros and cons of different materials and styles - without trying to upsell.
We were also pleased with the attention in regards to choosing a style and color - a daunting decision! We were given ample time and samples to work through and decide upon. Thanks April!
The workers took their time to ensure the job was done right and were also polite and accommodating to our requests. They also did their best to ensure nails weren't scattered in the driveway and yard - which was comforting seeing as we have children and pets.
Overall, it's the customer service that sets this company apart from others we have worked with. Too often these days customer service is pushed aside for quickie jobs that are easy money. Thank you for showing us that quality companies still exist out there!!
- Approximate cost of services:
- $2,300.00
- Company Response
Thank You! Karen and Mike. There is the old saying that "it takes two to tango"...and you have been wonderful people to work with. Great choice on the colors, you really have added value to your home.