We recently moved to Port Hope and we needed a new sofa and a new washer and dryer. After becoming frustrated with the big box stores adding on large delivery and intalation fees. (Not to mention wait times!) We tried Joice Sweanor. We are so glad that we did. We purchased a well made sofa at good price and it was cheerfully delivered the next day at no additional cost. When we were ready to buy our washer and dryer we went back. We purchased a great set at a competative price. To our great surprise, delivery and instalation were included at no additional charge. They were willing to deliver and intall on the next business day. We actually had a problem with a manufacturers defect on the dryer. When I called in, there was no hassle and I was not put on hold. They had help on the way with in 2 hours and it was up and running with a new mother board (that they keep in stock, no waiting for parts!) with in 4 hours of my call. I've never had such good service. Skip the box stores! Go to Joice Sweanor.