We've had Andy and Anna here twice: first (about 6 months ago) to repair the seized washer, and recently to work on the stove (malfunctioning oven temp). Andy showed us what was wrong with the washer (trapped debris), showed us how to prevent the problem happening in future, and fixed it quickly and efficiently. They are quite the team - she hands him just the right tool as he needs it, writes out the invoice as he's explaining... He is incredibly knowledgeable and has lots of useful information and advice about other appliances along the way. The stove was only 3 years old but Andy told me after phoning around "Even with my discount on parts, it'll cost more to fix it than to get a new one. Unplug it for 3 days and if it's not better, here are some places to get a new stove." So we had good information and were able to make the right decision. They're clean and tidy, Covid-conscious, polite, and very reasonably-priced.
- Company Response
Thank You very much for review.