Durham Fibreglass Pools

Swimming Pools, Spas & Hot Tubs
Clarington ON L0B
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

93%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Durham Fibreglass Pools

Average customer rating:
9.6 10 (52 reviews)

Sort by

Jyoti in Montreal
Jyoti in Montreal
2 reviews Peterborough, ON
10/10

Our Dream Indoor Pool!

Mark and his team from Durham fibreglass pools, helped us realize our dream indoor pool. This unique project required Mark and his team to coordinate with our contractor "Tintern contracting" during the excavation and installation of the pool. A slide and flush in ground cover system added to the complexity. They handled this with ease and professionalism. After initial installations, Marked helped the contractor build a protective cover over the pool, so that the building could be finished. He then came back after the room was built to get the pool up and running. Here are a few pictures.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thanks for the kind words Jyoti. This was a fun job!

Lowell Lyons in Ajax
Lowell Lyons in Ajax
1 review Ajax, ON
10/10

In-ground pool installatiom

My experience with Durham was excellent from start to finish. From my initial meetings with Dennis during Covid right through installation and first opening last year, I was never disappointed. Dennis and Elizabeth were responsive and prompt with all the contract and payment stuff. Mark and Keith were awesome during the install. Their attention to detail was exceptional and hey worked hard to help our family achieve our overall backyard plan. They were collaborative with me as well as the landscaper and the result is outstanding. We had a great first summer last year and can't wait to open again soon.
I would absolutely recommend them to anyone thinking about installing a pool.
Lowell

Approximate cost of services:
$60,000.00
Was this review helpful?
Company Response

Thanks Lowell. It was a pleasure working with you.

Maudrie
Maudrie
1 review Ajax, ON
10/10

Amazing experience

We had the pleasure of working with Durham Fiberglass Pools for the installation of my new pool, and I couldn't be happier with the entire experience. From the initial consultation to the final installation, every step of the process was handled with professionalism and expertise.

Dennis, who conducted the initial consultation, was incredibly thorough and patient with all of my questions and concerns. He took the time to understand exactly what I was looking for and provided valuable insights and recommendations to ensure that I got the perfect pool for my needs.

During the 6-week installation process, Mark and Keith did an exceptional job. They were diligent, meticulous, and highly skilled in their work. Not only did they execute the installation flawlessly, but they also took the time to explain everything to me every step of the way. Their attention to detail and commitment to quality were evident in the finished product.

Overall, my experience with Durham Fiberglass Pools exceeded my expectations. From start to finish, the team demonstrated professionalism, expertise, and a genuine commitment to customer satisfaction. I highly recommend Durham Fiberglass Pools to anyone in search of high-quality pool installation services.

Thank you, Dennis, Mark, Keith, and the entire Durham Fiberglass Pools team, for a job well done!

Approximate cost of services:
$70,000.00
Was this review helpful?
Company Response

Thank you for your kind words. We enjoyed working with you!

Ray
Ray
2 reviews Blackstock, ON
10/10

Fiberglass pool

We enjoyed our new Durham Fiberglass Pools in-ground pool so much, we kept it open well into October! The team did an excellent job, we love it. Just as important, their clean up was quick and immaculate. Highly recommend them!

Approximate cost of services:
$100,000.00
Was this review helpful?
Company Response

Thank you! Wonderful working with you and all your animals :)

Dennis
Dennis
1 review Courtice, ON
10/10

Swimming pool installation

Durham Pools came to the house we were going to buy to inspect the site and confirm installation was possible.
They described a number of models of pool and associated equipment. The end result was a swimming pool that perfectly met the needs of our family, ranging from toddlers to seniors.
The installation was complicated by access restrictions, but the installation crew handled it. The pool was hoisted over the house and dropped into the excavated hole with a perfect fit.
Installation and hook up was completed quickly, on time and on budget.
Our back yard has become the place to go since Durham Pools converted a sloped, unused back yard into an entertainment centre.

Approximate cost of services:
$30,000.00
Was this review helpful?
Company Response

Durham Fibreglass Pools was honoured to be part of your backyard transformation!

Trevor08
Trevor08
1 review Haydon, ON
10/10

Pool Install

Great Team, top notch work done, no complaints, work completed on time, would def recommend to anyone needing a pool. also do pool openings and closings, always worked around our schedule

Approximate cost of services:
$1.00
Was this review helpful?
Company Response

Thanks so much! Pool is looking great!

Private User
Private User
Private User reviews Blackstock, ON
10/10

In-ground pool

We enjoyed our new Durham Pools in-ground pool so much, we kept it open well into October! The team did an excellent job, we love it. Just as important, their clean up was quick and immaculate. Highly recommend them!

Approximate cost of services:
$100,000.00
Was this review helpful?
Company Response

We're so glad you're loving your pool!

Andrew
Andrew
1 review Courtice, ON
10/10

New Inground Pool

Durham Fibreglass Pools was one of the best companies I have ever worked with. They are very ethical and very customer experience focused, to give you the desired outcome you are looking for. From the consultation with Dennis, to helping plan the backyard overall look, securing a trusted contractor for landscaping, Mark, Keith and the team's installation of pool and spa and the setup of the pool and equipment, the experience was seamless. When you spend this amount of money, you hope for the best not always knowing what to expect, but all I can say with confidence is that you will not be disappointed with Durham Fibreglass Pools.

Approximate cost of services:
$90,000.00
Was this review helpful?
Company Response

Thank you, Andrew. It was a pleasure working with you!

carolinesamantha
carolinesamantha
0 reviews Bowmanville, ON
10/10

Inground pool renovation

We had a wonderful experience with the entire team at Durham Fibreglass Pools. From our initial meetings with Dennis, to the installation done by Mark and Keith, we were very happy with the outcome of our new inground pool. Mark and his team pride themselves on delivering a great customer experience. Everyone was professional, hardworking, approachable and friendly.

Approximate cost of services:
$90,000.00
Was this review helpful?
Company Response

Thank you! We're so glad you had a positive experience and we wish you many years of happy swimming!

Private User
Private User
Private User reviews Avonmore, ON
10/10

Pool number 2

This is the second pool that DFP has installed for us , we were very happy with the first and they were our only choice when we moved , we are just as happy with this install and we recommend them

Approximate cost of services:
$80,000.00
Was this review helpful?
Company Response

We were honoured to have you as repeat customers! Thank you from Durham Fibreglass Pools

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Durham Fibreglass Pools

In our modern, hectic world, today's homeowners do not have the time or energy for the daily upkeep associated with most swimming pools. Durham Fiberglass Pools understands this and is proud to offer you high quality San Juan Fiberglass Pools, spas, and accessories. We provide a nearly maintenance-free centerpiece to the backyard resort you've always dreamed of, giving you more time with family and friends. With a state of the art fiberglass swimming pool you have the advantages of the lowest maintenance and upkeep of any pool in the industry, reduced operating costs, and the peace of mind that comes from having the best warranty in the industry.

Based in Durham Region, we service all of Southern Ontario including Toronto. We provide high-quality installation with the personal service that only a family-run business can offer.

At Durham Fiberglass Pools, we care about our customers.

CATEGORIES
Swimming Pools, Spas & Hot Tubs
WEBSITE
https://www.durhampools.ca
YEAR ESTABLISHED
2007
PAYMENT METHOD
instalments,
MEMBERSHIPS
Pool & Hot Tub Council of Canada, Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years non pro-rated on shell
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.