Unkept promises, undisclosed items to get more money
Was rushed to sign a contract of a house still being built. Was told something by the sales person, but the built was differently. They want more money for stuff they don’t disclose. We were told to have a certain post for the deck, even added money for what we though would be more support in the posts, but the pillars was smaller than the sales person’s pitch and compared to all the other houses built by them. The roof was pressured into choosing, and was told as a gable-like roof and with a high pitch, the roof looks flat. Trying to talk and email with the sale representative, only to be told to pay thousands more money for changes that we thought we have already signed for. With already paying 1mil+ for a house, only for them to ask for more money on top of already paying for the extra items. The sales rep is very unfriendly with our concerns, and dismisses them or asks for money for any changes, and does not hear our side out. Very disappointing that I would not recommend them to anyone else.
- Approximate cost of services:
- $1,000,000.00
- Company Response
Hi there, thank you for providing your feedback on your recent experience with Morrison Homes.
We would like to look further into this issue and address the concerns you've highlighted. At your earliest convenience, please send an email to info@morrisonhomes.ca or fill out the contact form: https://www.morrisonhomes.ca/calgary/contact with details about your visit and experience such as the community you are building in, who your sales representative was, and your contact details to follow up.
Thank you again for providing your feedback. We hope to be in touch shortly.
- The Morrison Team