The Bedroom Shop

Furniture
16715 Yonge Street Newmarket ON L3X 3A1
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The Bedroom Shop
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70%

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Reviews for The Bedroom Shop

Average customer rating:
7.2 10 (89 reviews)

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Debbie in Scarborough
Debbie in Scarborough
1 review Scarborough, ON
8/10

Bedroom and Dining Room Set

went to look for a bedroom set and came out with a bedroom and dining room set. They have a show room however the higher quality beds are found in catalogs so hard to get a read on what they will really look like. Have to go back today as i only need one end table and purchased to so hope I dont have a hard time as they didnt explain how cancelleations work, however did pay by visa so if anything i always have that route

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Steve Jones in Newmarket
Steve Jones in Newmarket
1 review Newmarket, ON
0/10

furniture

Seemed ok to start...but product delays.Way beyond what was told .They damagedmy floor and walls and won't look after it.
Needed some replacement parts for furniture but I don't ever expect that to come.
Looks are deceiving.

3 of 3 people found this review helpful.
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Betty in Bronte Creek
Betty in Bronte Creek
17 reviews Oakville, ON
9/10

Futon Purchase

I was searching for so long to find a quality futon frame that did not look like it belonged in a dorm room. I was so pleased with the selection and quality of wood futon frames here.

I selected a pine frame (less expensive than some of the hard woods), but the frame was so thick and sturdy I did not think twice. I am sure it will last many years.

Sales staff was friendly and knowledgeable, although the gentleman who helped me was a bit pushy when I didn't buy on my first visit. When I went back to purchase I dealt with someone else.

Would definitely recommend.

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Jennifer, Whitby
Jennifer, Whitby
1 review ,
1/10

Bedroom Set & Kitchen Table w. Chairs

After reviewing this store's website my husband and I thought we were entering a furniture superstore, there were photos and descriptions of almost any peice of furniture available, including Ashley furniture; however, after we arrived at the store, it looked rather run down with virtually no cars in the small parking area. We were greeted by a friendly sales person and saw that the store only displays bedroom sets and futons [despite the name, the website seems to suggest otherwise]. We saw that there was a store promo to buy a bedroom set and get the boxspring and mattress for free, so we did see a set that we were interested in, and then were told that if we purchased a table that they could make a packaged deal. We ended up selecting a counter height table and 6 chairs as well as a king sized bedroom set, that was where the experience went sour. I have had experiences in the past with furniture stores not having the peice you have ordered and paid for in stock, and then they wait until you put a non-refundable deposit down to tell you it won't come for 4 months, so I addressed this concern with the sales person, I suppose his credibility was similar to that of an uneducated used car salesman, because he assured me and my husband that ALL of their furniture is shipped from California and it WOULD NOT BE ANY LONGER than 6 weeks, which was fine because we didn't need it for 7 weeks. So thank god I paid with my visa card and not cash, I suggest that you always pay with visa so that if there was any dispute there would be a third party to help you as a consumer. We were supposed to hear from the store 7 weeks later to confirm that everything was set to go as planned, instead we had to call and we were told that they would get back to us, only to find out that the bedroom set was in, but the table was delayed two weeks, so we agreed to wait the extra weeks. Two weeks went by and my husband received a call from a blocked number, where someone claimed to be the store manager saying that the table would be delayed another week and after we demanded to have our bedroom set at least, it finally arrived with plenty of damages. It also had several stamps of being made in Thailand, the delivery people also punched a hole right through the back of the dresser while trying to lift the box and damaged our walls in our 2 week old home. When I called to report the damages, the person told us we would get a call on Monday to confirm the action the store would take now, and also to follow up with the table. Two days after Monday again a blocked number called and said they would replace all the peices with damage which was very unneccesary. Nonetheless, another week went by and no table arrived as well as no replacement peices. I had gotten frustrated and called the store, they told me not to call there anymore and that the salesperson was wrong to tell us the table would be in for sure, and they even hung up on me several times. Once I got Visa involved, and they made phone calls to the store informing them of my issues, the table was delivered the following week. The repairs were another story, the new peices were worse than the first and they brought a head board that was too small. Now, a contracted repair person came out to repair the damages, but no compensation was offered. I was told by the store that the delay with the table was because I should have known the store doesn't sell tables so I should have known better than to wonder why it was delayed for 12 weeks. For anyone who wants to be treated fairly and receive merchandise that is worth what you pay for, I strongly suggest that you go to a reputable store that doesn't depend on your money to pay their rent. If you do by from a small store please use your visa despite the deal they are offering, because then you can have someone on your side to dispute if merchandise is not received in a timely fashion. But at all costs AVOID THIS STORE

2 of 2 people found this review helpful.
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YO
YO
2 reviews Toronto, ON

First Review

10/10

Redecorating Sunroom and Office

Futons look amazing, I never would have thought they could look so good and be such good quality. With over 400 fabric choices I could really customize my look. The day beds are top quality and they have quite a selection. I'm going to get one of there bedroom sets next.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Bedroom Shop

We specialize in Canadian Made, Solid Wood, and Mennonite Furniture in the Greater Toronto Area, Onatario The Bedroom Shop is a family-owned discount Mennonite Furniture, Living Room, Dining Room, Bedroom, Bunk Beds, Kids Furniture and Mattress store based in Newmarket, ON. Since 1989, The Bedroom Shop has served customers in ...
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