Terry sent his crew to fix a leak over the dormer window, they tried twice but the roof is still leaking and now they said I need a new roof, I am a bit disappointed that they said they would guarantee the roof that it won't leak but now they said they cannot honour the warranty. Somewhat frustrating.
- Company Response
Hello Mike, while we appreciate your feedback , it is unfair for you to paint the reputation of our company with this brush. As with any one of our leak repairs, we can only guarantee our work. The previous work from others on your roof was not completed very well and was leaking in several different areas. We encouraged you to replace the roof, however this was not in the budget for your rental property. If you require any additional services or if we can provide assistance of any sort in the future, please let us know. David - Affordable Quality Roofing