On Mon, Oct 19, 2020 at 10:01 AM Gerry W wrote:
I am so very impressed with the job you did for me this morning; the right management, the right equipment and the right work crew! You have one of the most efficient businesses I have ever seen; I think that tree was down and everything cleaned up in about an hour. Wow!
Ken, my neighbour, told me that your crew chief suggested that the two little "feeders"? should go, too. Had I been there, I would have asked your guys to do it and I would pay the extra, but by then they had left.
So, two questions:
1. How would you like to be paid, Visa or cheque?
2. Is it recommended that I remove those two small trees myself or will you be giving me a quote on that? (I can't say I even knew they existed, imagine that!)
If you ever need a reference, feel free to quote me. I am SO happy I finally found your company name again.
Kindest regards, Gerry Wood
- Company Response
Hi Mr. Wood,
We are very happy that you found us again as well! It was in fact, Steve Lukac, Glenwood's owner that was the crew leader on your job. Right from Glenwood's start over 25 years ago, Steve set a high standard for great customer service throughout.
I will give you a call regarding the other 2 trees.
Glenwood Tree Service Inc.