It seems that the owner replies to the comments here, let's see, I would love to hear from him.
I got Craig to install a Kinetico water filtration system with UV light on Aug 29, on Sept 7 we tested the water and it came contaminated. We called Young Water to check the installation and they gave us an appointment for Sept 19 @ 8:30AM I had to take time off from work to wait for Craig who never showed up. When I called for an update the lady said she would call me back in 5 min with an update, at 9:15 AM I called her back and she hung up on me for no reason whatsoever, everytime I called she kept hanging up. At work I called from a different number and she did answer but said she did not even called Craig and had no idea when he will check my system. Once again I asked here to call me back with an update and she never did, now with my work number on her caller ID, every time I call from work she is again hanging up. Worst customer service I ever experience, now warranty at all for installation problems.