Acclaimed! Heating, Cooling & Furnace Cleaning

We had a complete replacement of our furnace, AC and hot water tank in October 2020. From the first visit with Keven, through the quotation, installation and invoicing stage, I knew I was dealing with professionals. Senior technician Charles, led his installation team (Adam & Keaten) superbly through a high quality project. Everything went smoothly as planned. When I phoned the office with questions regarding warranty and other details, both Karly and Ashley were very helpful and professional. I am extremely pleased with all facets of Acclaimed's work and highly recommend them. These folks walk the talk on customer service! Thank you Acclaimed for a job very well done! Russ P. (Jan. 21/21)

Thorough analysis of requirements, accurate quoting, competitive pricing, and professional service. What more could you want?
Very happy with the experience, happy to support local! The years of experience truly show.

Had Acclaimed come out to check why our furnace motor was cycling on and off two-three times at the end of a heating cycle. We turned the thermostat down low at the beginning of the season to prevent heater from turning on so tech could see whats happening. When he came out now furnace did not stop at all. He said it was old and was either a controller or a sensor but given the age was not worth fixing and suggested replacement. He couldn't figure out why it was running constantly and left, saying he would have someone quote to repair. When I got home my furnace fan was still running and all I had to do was turn off the furnace power switch to stop it. they charged us $380 just to show up with no action taken. I tried getting quotes but they never returned calls except once and when I asked for quotes they said they would but never did. I googled repairs and found a local parts supplier and fixed my furnace for under $300. Easy to replace sensor and control board. I also bought two new CO2 sensors to make sure I wasn't being gassed and have had no problems all winter so far... $380 for a suggestion is pretty steep. DO NOT RECOMMEND THIS COMPANY

Two guys from Acclaimed came Oct 7. No booties to cover their shoes. Had to be told twice to cover the vents before air jetting the ducts. Vents were covered with heavy paper covers that were ineffective. Air pressure moved them off site. They turned the power off to do the work and left without turning it on again. No clean up. No invoice.

We had Acclaimed to come in about three years ago to fix a furnace that was not working and spent a little over $1000 getting a gas valve replaced.

Recently, the unit stopped working when we were trying to turn ventilation on so we reached out to Acclaimed to book for another appointment. Upon finishing the call, we went to switch off the furnace (which is in a utility closet) and noticed a faint gas smell and so we immediately contacted ATCO. ATCO was able to send out a technician later that evening and notified us that there was indeed a gas leak. The technician from ATCO then inquired about the most recent servicing on the furnace, and we told him that the only service we've had was a gas-valve change from 2017 with Acclaimed.The technician then proceeded in telling us that the gas valve installation was not done properly such that the leak is coming from the furnace line. It is absolutely unacceptable to have made such a careless mistake as it was explained to us by ATCO that it was a fairly easy check and that it should have been done.

Reached out to the management, explained the whole situation via email/call, management apologized for us having a gas leak and said there's nothing they can do to help us.

Well, too bad we can't be helped, but I hope this review can help someone else.

I had a water heater go out unexpectedly just before a busy weekend. Acclaimed was right on the problem...tech showed up really fast and let me know that the valve had gone out. He quickly replaced it and then gave me the bad news....it was covered under warranty and the entire job was covered....didn't cost a dime. I have used Acclaimed on multiple occasions and the service/work quality is always fantastic.

Furnace fan stopped working on Sunday evening. We made a booking that same evening. On Monday morning at 7 I phone and was help immediately. A service was scheduled for the same morning. When the technician( Wayne) arrived he was friendly and very helpful. He found the problem very quickly and fixed it very quickly with a new fan. Wayne explained what happened and gave some good advice. Will use there services anytime again.

Wayne was fantastic and explained the good and bad. Very meticulous and kept me engaged during the inspection. I would not hesitate to have Wayne back and have made Acclaimed my choice for HVAC.

Tech was Ed. Informative, pleasant kind and fixed the issue. Explained all that he was doing and why. Excellent service. Would absolutely no issues in referring acclaimed to anyone at any time

We had our furnace, air conditioner and condenser cleaned and serviced, plus our ducts cleaned, and all Acclaimed Heating Personnel were thorough, knowledgeable, professional, and informative. Very happy with all!