Novel Care Inc.

Formerly Air Tech
Heating & Air Conditioning
Richmond Hill ON L4B 1B4
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80%

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Reviews by rating (past 12 months)

Reviews for Novel Care Inc.

Average customer rating:
9.4 10 (396 reviews)

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Pretty In The City Lash & Beauty Bar
Pretty In The City Lash & Beauty Bar
2 reviews Toronto, ON
10/10

Servicing aged Heating/AC unit

Words cannot describe how much I appreciate AirTech, especially Julie Dunn, the administrator, and of course the technicians that come out to service our unit. Calls are always answered the same day if not immediately, all the staff incredibly knowledgeable. A company that values customer service and integrity in their work. As a small business owner, the need to get things done asap is imminent to running a successful operation and I thank Airtech for always being dependable and reliable. I highly recommend this company for all your hvac needs and I will definitely be using them to service my home when the need arises. Please note I only input the cost for my service calls. Cost will of course vary case by case.

Approximate cost of services:
$125.00
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Chris Anderson from York
Chris Anderson from York
2 reviews York, ON
10/10

AC and Furnace

Air Tech is an excellent company. We met Al at the home show and he honoured the special price offered there even though installation was almost 6 weeks later. The installation went very smoothly. They completed everything as planned and were able to install the air intake and exhaust for the furnace between my and my neighbour's homes even though the space between the houses is less than a foot and a half apart. Last but not least, Julie was a real help in scheduling and following up on the Ontario rebate.

Approximate cost of services:
$5,000.00
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Jessica Murray from Vaughan
Jessica Murray from Vaughan
1 review Vaughan, ON
10/10

Air Conditioning Unit for Home

These guys are amazing!

Before Air Tech I had trouble finding a company that knew what they were talking about or better yet understanding what they were saying over the phone.

Air Tech was very professional and to the point - especially at the reception. I was so pleased with their work I'm taking the time out of the day to say how much better they are than most other companies.

Although their prices were a bit higher than some competitors, the quality of service definitely makes up for that.

Highly recommended!

Approximate cost of services:
$2,500.00
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Company Response

Thank you so much for taking the time to leave this awesome review! We really appreciate your business support and we're so glad you had a great experience. We look forward to working with you again in the future!

Alex Corvin from Richmond Hill
Alex Corvin from Richmond Hill
1 review Richmond Hill, ON
10/10

Ductless Air Conditioning

I was browsing around for an air conditioning company in the local area. (I live in Thornhill). I don't go to a company right away, I always look for reviews. I needed a ductless air conditioner installed right away, since summer is coming up. After looking around I found Air Tech. I called them up and they were quite friendly and patient in explaining to me the costs and time frames. Their service was professional and always on time. I highly recommend them to anyone who needs air conditioning services done.

Approximate cost of services:
$3,500.00
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Company Response

Thank you so much for taking the time to leave this awesome review! We really appreciate your business support and we're so glad you had a great experience. We look forward to working with you again in the future!

Victoria from Richmond Hill
Victoria from Richmond Hill
1 review Richmond Hill, ON
10/10

Boiler

I woke in the early hours of the morning feeling quite cold my nose and face was cold. I checked the radiators cold I found a local company not far from me Air Tech they sent a technician over I thought as the boiler was so old nothing much else could be done it was a 25 year old boiler. Anyway the technician phoned the office and told the lady what was required they found the part and then in the meantime the technician went back to their store picked up a couple of heaters to keep me warm. Withing 2 hours he was back with the part installed it and also cleaned up boiler. I was so happy with the service from start to finish. I am for sure going to change the boiler this year and I know where I will be purchasing it from Air Tech nice polite technician and customer service excellent. Thank you Air Tech.

Approximate cost of services:
$254.00
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Company Response

Thank you so much for taking the time to leave this awesome review! We really appreciate your business support and we're so glad you had a great experience. We look forward to working with you again in the future!

Mike from Toronto
Mike from Toronto
1 review Toronto, ON
10/10

Furnace & AC

Great product. We are very happy to buy a brand new Amana furnace and air conditioner from Air Tech. The furnace is very quite and working efficiently. Our old furnace was not giving very good air at the second floor. However, This high efficiency Amana furnace is working great. And also AC is very quite. Thanks Air Tech

Approximate cost of services:
$6,000.00
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Company Response

Thank you so much for taking the time to leave this awesome review! We really appreciate your business support and we're so glad you had a great experience. We look forward to working with you again in the future!

Edwin Shahbazian from Richmond Hill
Edwin Shahbazian from Richmond Hill
2 reviews Richmond Hill, ON
10/10

New Water Heater

Waking up to a broken water heater. Air Tech, was only steps outside my door was able to replace my water heater the same day at lower rate then any others. The knowledge and service was A++

Approximate cost of services:
$2,100.00
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Company Response

Thank you so much for taking the time to leave this awesome review! We really appreciate your business support and we're so glad you had a great experience. We look forward to working with you again in the future!

Teresa Cervantes from Richmond Hill
Teresa Cervantes from Richmond Hill
1 review Richmond Hill, ON
10/10

New furnace instalation

Our furnace gave up. We needed a furnace as soon as possible. We called many companies. Only few of them responded to our call. We chose Air tech because they responded to our call promptly. They installed the furnace same day. It was a quick job. I would say the job was well done
Excellent customer service !!!!!

Approximate cost of services:
$3,390.00
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Company Response

Thank you so much for taking the time to leave this awesome review! We really appreciate your business support and we're so glad you had a great experience. We look forward to working with you again in the future!

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