Award Windows Inc

Windows & Doors Installation & Service
70 Unsworth Dr Hamilton ON L8W 3K4
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Reviews for Award Windows Inc

Average customer rating:
9.4 10 (96 reviews)

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Private User
Private User
Private User reviews Hamilton, ON
10/10

Replaced 9 windows and patio door.

We are very pleased with the job. The crew was very curtious and cleaned up after themselves all the time. Love the windows. Great job. I wouldn't hesitate to recommend them. Thanks

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Private User
Private User
Private User reviews Hamilton, ON
3/10

Several double hung windows

Award windows will not honor a 'warranty' so do not let that be a contributing factor in your decision making.

The cheap plastic clip that holds the window in place snapped off. The result is that the window falls out of the frame.

One screen on the second floor has warped.

Definitely not a quality product. I have a 20 year old window in my home that is in better condition than the newer ones installed by Award windows.

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Company Response

Hello,
Thank you for taking making us aware of an outstanding issue you are having. Customer satisfaction is our utmost priority at Award Windows. Unfortunately, we do not have a record of any outstanding issues regarding a screen. We are unable to verify your job as you have left your review as a private user. If you can please call our office at 905-522-6610, our operations manager John will be happy to help to get this issue resolved in a timely manner. Look forward to hearing from you.

Eileen O'Raw
Eileen O'Raw
1 review Hamilton, ON
10/10

Replacement doors and windows

I have been extremely satisfied with Award Windows Inc. for their workmanship, craftmanship, and products they offer. They recently completed the third house that I have had renovated. Their prices are competitive and within budget. This is a family owned business that takes great pride in what they offer and stands behind their guarantee. Their installers are great to work with and they took the initiative to trouble-shoot when issues arose (on my end - with deteriorated framing etc.) and offered solutions immediately. The owner actually dropped by to make sure I was fully satisfied. It's not too often, these days, that you get personable one-on-one service. I would strongly recommend Award Windows Inc. to anyone. Splendid job well done!!

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Company Response

Hi Eileen,
Thank you for taking the time to share your experience. We have thoroughly enjoyed working with you and look forward to seeing you again soon.

Tp
Tp
0 reviews Hamilton, ON
10/10

Great company from estimate to end of install!

I met with several of the big name window companies in Hamilton. While investigating a friend recommended Award Windows Inc. Am I glad they did! Award were professional, friendly and concerned about meeting our needs. All of the employees were personable and experienced. The windows look beautiful and we are completely satisfied. I fully recommed this great team of people!

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Company Response

We sincerely appreciate the kinds words and look forward to working with you again in the future.

Award Windows Inc
https://www.awardwindows.ca/
info@awardwindows.ca
905-522-6610

Award Windows in Hamilton
Award Windows in Hamilton
1 review Hamilton, ON
10/10

Windows / doors installed

I highly recommend Award Windows.
Excellent customer service, reasonably priced, professional high quality workmanship. Thanks to Steve and his entire team. A Special ? to Tom, truly a top notch installer.

Paul C.

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Company Response

Thank you Paul for the kind works. We've enjoyed working with you countless times over the last few years. We certainly appreciate your business and loyalty.

Lyn in Stoney Creek
Lyn in Stoney Creek
0 reviews Hamilton, ON
10/10

All new windows and doors

The sales rep gave us some great suggestions and had tons of options to choose from. We love our new windows and doors.
Everything was installed within 2 days. The installers were excellent workers and cleaned up after they were finished.( i love that they took away all our old windows and doors!!)
Iam so happy that all of our windows can be cleaned from the inside now ( except the bow window..lol)
Thank you Award Windows and doors!!

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Company Response

Thank you for taking the time to write a review. We are thrilled that you are completely satisfied with your decision to trust us with your home!

Private User
Private User
Private User reviews Hamilton, ON
10/10

Love our windows!

Professional and efficient service. There were so many options to choose from in terms of colour and style, which allowed us to find the perfect look for our house. We are thrilled with the quality and look of our new windows!

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Company Response

We're so happy that you you're completely satisfied with your decision to use us to complete your project. We enjoyed working with you and look forward to working together in the future!

ron in Brampton
ron in Brampton
2 reviews Vaughan, ON
10/10

Window replacement.

I was referred to Cory at Award Windows from a friend of mine.
After 33 years of scraping and painting wooden windows we both came to conclusion that they had outlived their usefulness.
Cory also brought to my attention that there was a provincial energy rebate program that would refund me 450.00 per window opening.
The windows were replaced in one day ,the installers cleaned the work area and demonstrated how the windows worked.
Cory filled out all the paperwork and followed up with us to ensure we got the rebate as promised.
Would i use Award windows again? You bet i would!

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Company Response

Thank you for taking the time to write a review. We really do value your feedback and business.
Award Windows Inc
https://www.awardwindows.ca/
info@awardwindows.ca
905-522-6610

djgwright in Hamilton
djgwright in Hamilton
3 reviews Hamilton, ON
8/10

Warranty issues not completed! Warranty is totally completed!!

Three windows, one door ordered March 26, 2018. Installed July 4, 2018 by three excellent installers on an extremely hot and humid day. Morning after installation telephoned Award about marks on the glass and poorly applied caulking. Award agreed to replace our transom window and repair the caulking all under warranty. The transom window was replaced on November 26, 2018 but the sizing was incorrect. As of today, July 13, 2019, we continue to patiently wait for an admitted warranty problem to be completed. A written warranty and the completion of a warranty issue can be very different. Be diligent in the selection of a window and door company!!!

UPDATE--I probably was not patient enough and incorrectly did not believe that the warranty replacement window would be installed. The new window was installed today, Sept. 9 and we are extremely satisfied. Thank you Award Windows for making me a believer in your warranty! Dave Wright, Ancaster

Review has 1 previous version
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Company Response

Thank you for submitting a review. We find it regretful that you have decided to post a negative review regarding warranty work that is in progress. At Award Windows, we have and continue to stand behind our product and we are consistently meeting and exceeding our customers expectations. In this case, the 1st glass unit that was installed with the original door did meet industry standards(mark inside glass must be seen standing 5 feet away), however since it did not meet your standards as the customer, we replaced it. The 2nd unit was unfortunately not "perfect" and the 3rd unit broke in transit on the way to change the glass for you. We do have the 4th glass unit in and we are ready to install it. We continue to stand behind out product, as we have done so in this case by making the glass 4 times. We look forward to completing the glass request and applying a new bead of interior latex for you.

Award Windows Inc
https://www.awardwindows.ca/
info@awardwindows.ca
905-522-6610

Jonathan in Hamilton
Jonathan in Hamilton
0 reviews , ON
10/10

Door and sills

Steve and his team are a great group to do business with. This is our our third project with them through the years, and we always get treated with courtesy and have obviously never regretted our decisions to get them to help us out. Highly recommended.

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Company Response

Jonathan, We sincerely appreciate the kinds words and look forward to working with you again in the future.

Award Windows Inc
https://www.awardwindows.ca/
info@awardwindows.ca
905-522-6610

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Award Windows Inc

Award Windows has been serving the entire Golden Horseshoe area for over 45 years. Our customers have time and time again praised us on the quality service & workmanship we do for them.
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At Award Windows, we do not sub-contract any of our installations. All work is done by our in-house employee based installation teams. When you call Award Windows you deal directly with the owners. There are no commission based sales people trying to convince you to buy something you don't need.
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Specializing in custom fit thermal windows, doors, and sunrooms, we have the solution for your project. Call us today and we will help you get the job done the right way.

CATEGORIES
Windows & Doors Installation & Service
SERVICES
Fibreglass Doors, Steel Insulated Doors, Storm Doors, Patio Doors, Porch Enclosures , Casement Windows, Hung/Slider Windows, Tilt & Turn Windows
WEBSITE
https://www.awardwindows.ca/
PAYMENT METHOD
Cash, Cheque, Visa, Mastercard
LIABILITY INSURANCE
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes, ask for details.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.