My cat was stuck up a huge tree for 18 hours and I had no way of reaching him or coaxing him down. Erik came and was a tree ninja, successfully capturing the cat and bringing him to safety. He was incredible!!! I will not hesitate to pass his info on to anyone who may be having this unfortunate problem, but in addition, I will call him for any "normal" tree work I may need in the future. His rescue was priceless, so the cost was so reasonable and worth every penny!!